About Us
Discover the story behind Doctus and our commitment to excellence in healthcare services and technology solutions
The Early Years
Our foundation and journey to becoming an industry leader
Years of Excellence
The Doctus group's journey began more than 0 years ago when a leading entrepreneur in pharmaceuticals decided to partner with a few US physicians to set up one of the first BPOs in the region.
Sector Leadership
Servicing a range of outsourced processes across clinical data management, healthcare documentation, digital publishing, and IT development, the Doctus group quickly went on to emerge as a sector leader.
Extensive Reach
Within a few years, our core business was catering to over a thousand physician practices, clinics, and hospitals across the United States with the help of a team of nearly 0 highly skilled professionals across multiple domains.
Gold Standard
To date, the operational process and philosophy of the Doctus group's clinical data management and healthcare documentation division remains the gold standard for the offshore industry.
Comprehensive Offerings
Our offerings included products and applications for document and enterprise management, services for medical records, billing and back office operations, and solutions for integrating disparate operational components and upgrading them to meet mandatory quality standards.
People and Processes
The two pillars that drive our excellence
World Class Training
One of the first in our segment to offer world class training and mandatory ongoing upskilling programs. Our training programs were emulated by competitors and franchised to leading universities.
Government Partnership
Knowledge partner for the State Government for several official vocational training programs, demonstrating our commitment to education and excellence.
Process Excellence
First to introduce process-oriented approach with real-time metrics for workflow management, quality control, and reward management.
AHDI Quality Standards
At a time when the global healthcare documentation industry was still undecided about quality measurement parameters, the Doctus group evolved its own quality standards based on the Association for Healthcare Documentation Integrity (AHDI) guidelines and offered its clients real time quality audits on every single document processed. This same data was analyzed and used to improve internal mechanisms and assure quicker and better services to all clients.
Spirit of Innovation
Pioneering solutions that shape the industry
Security First
Embraced security and confidentiality standards early on and insisted that all partners and associates adhere to it. Wrote the handbook for IT infrastructure management and pioneered remote infrastructure management.
Industry Leadership
Formed an industry body to share and disseminate industry best practices to improve the global perception of quality of services by offshore providers.
Flexible Work Culture
Introduced telecommuting and flexible work hours with robust operational quality processes. Practiced free sharing of know-how to eliminate unhealthy practices and raise industry standards.
Co-Working Innovation
Pioneered remotely administered co-working spaces as a disaster recovery and cost modelling measure, later established as the crux of our corporate social responsibility program.
Paths Made By Walking
Our journey of continuous growth and innovation
Expanding Services
In time, the Doctus group added enterprise data management services, insurance claims processing, healthcare revenue cycle management, medical records summarization, IT infrastructure management, remote infrastructure management, and physicians back office management to its existing bouquet of services.
The Doctus team has consistently built a reputation for high quality orientation, timely deliveries and innovative solutions in every field it has entered.
Innovation First
In many cases, business models, processes and systems have had to be created simply because no one had thought of doing that earlier. Constantly on the lookout for new and innovative opportunities.
The Doctus group has now ventured into aerial measurements services for outdoor construction projects using sophisticated aerial survey algorithms.
Today's Doctus Group
Made up of Doctus Software Solutions, Doctus BPO, Tech O2, Max Medical Systems and Doctus IT Support Services.
We are the segment leader in medical records summarization, insurance claims processing, data management, IT Infrastructure as a Service (IaaS) and Healthcare Revenue Cycle Management.
Across a wide range of services
Our Mission
Our Team
Our Quality
Our Innovation
Why Choose Doctus
Ready to Partner With Us?
Let's discuss how Doctus can help transform your healthcare operations.
Contact Us Today