IT Services
Remote Infrastructure Management & IT Solutions
Our focus is on reducing incremental IT spends, enhancing incremental business benefits and delivering a rich ROI at the lowest TCO.
CIOs today face the challenge of providing high-quality services while reducing their costs. Using remote services to complement in-house IT staff is one potential solution.
of IT support can be performed remotely
labor cost reduction
overall net savings
The potential benefits that the remote model offers would make the organization more nimble, freeing space for more strategic planning and enhancing the core competency.
Benefits of Remote Infrastructure Management
Comprehensive Monitoring
Includes comprehensive monitoring and management solutions for server, storage, network and middleware
Focus on Core Business
Enables you to focus on your core business and leave the IT management to certified and experienced subject matter experts
Flexible Approaches
Offers both agent and agent-less approaches depending on your requirements for advanced management function
24×7 Monitoring
Improves infrastructure availability with 24×7 proactive monitoring
Real-Time Reports
Provides real-time reports, automated notifications and alerts
Specialized Centers
Gives you access to the right combination of specialized remote competency centers and on-site capabilities
RIM Services Snapshot
Remote infrastructure management involves managing the entire gamut of IT from a remote center with all the necessary technology and expertise
What Services can be delivered remotely?
The People Factor
Remote infrastructure management although runs on technology need people to manage, control and enhance its usage. A good remote center should invest on skilled manpower covering all the gamut of the service coverage.
Key Roles
Required Certifications
Transform Your IT Infrastructure
Let us help you reduce costs and improve efficiency with our remote IT management services
Contact Us Today